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  • Customers like
    • Price6
    • Haircut4
    • Personable stylist3
  • Customers don't like
    • Customer service13
    • Hair cut10
    • Staff8

  • 20 hours ago
  • Beauty Centers and Spas
  • Birmingham, Alabama
  • Unprofessional Stylist
  • 12
  • REVIEW RATING 4/5

i went in for a color, i wanted ombre with red violet to blonde, i came out with red to black to ORANGE!!!! needless to say i will be going to an actual professional to get it fixed, and when i say fixed, i have already been told that i will have to have INCHES cut off!!!! my hair is to the middle of my back and it will end up shoulder length to get the FRIED hair cut off!!! this was the worst... Read more

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  • 1 day ago
  • Beauty Centers and Spas
  • Romulus, New York
  • Unprofessional Hair Service
  • 1
  • 1
  • 54
  • REVIEW RATING 5/5

went in for a short hair cut...i work in a factory and it is hot!! asked for it cut around the ears, #2 clippers at nape but left alittle longer on top due to thinning hair..well this is what i ended up with! You can see where she has shaved off my streaks in the back! Geneva walmart ny and done by the salon MANAGER herself!! Um can u say lose your license or try going back to school!!! I... Read more

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Smart style Roebuck location in Bham AL...worst service in a salon I've ever seen..No customer service skills! Service very slow due to too many time consuming hairstyles..weaves and braiding..just wanted a cut.. Add comment

  • 1 day ago
  • Beauty Centers and Spas
  • Port Coquitlam, British Columbia
  • 17
  • REVIEW RATING 3/5

I went to the salon with hair to the middle of my back and I asked my stylist long layers and just to cut off my split ends. While in an argument another stylist my stylist BUTCHERED OFF MY HAIR. Half of it was longer than the other half and my long hair was now short and ruined. I went in to have it fixed. My top layer is now from my chin and my hair is 3 inches shorter than I went in there... Read more

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Terrible!! Went for a SPIRAL perm and got a body wave!! They attempted to do it again with the same result!! They do not know what they are doing!! . Add comment

  • Aug 25
  • Beauty Centers and Spas
  • Marrero, Louisiana
  • 47
  • REVIEW RATING 3/5

I was waiting to get a wash and set like i usually do there was a customer in the chair they only had one stylist working at the time a lady comes in and ask how long for a cut she reply 30 minutes and the next stylist don't come on until 2 the lady left came back she waited aswell but when the stylist got finished she called the lady who only wanted a haircut to the chair i was pissed off and... Read more

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  • Aug 24
  • Beauty Centers and Spas
  • Iron Mountain, Michigan
  • Hair Stylist
  • 54
  • REVIEW RATING 4/5

I had very long hair, I just wanted some layers blended into my hair. I asked the stylist not just once or twice but three times if she knew how to do this. I told her I did not want the layers chunked or chopped. I wanted them blended or feathered in so you could hardly see them. I wanted to be able to wear my hair straight or curly. Oh she assured me she knew how to do that. Well she didn't! I... Read more

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  • Aug 24
  • Beauty Centers and Spas
  • Rock Hill, South Carolina
  • Stylist
  • 25
  • REVIEW RATING 4/5

After reading someone's else comments about Jenna Fletcher at Smart Style in York, SC. I have to complete agree with this person... She does NOT listen to customers. She cuts your hair like she wants to; not like you had requested. I went in for a trim off the back of my long hair...only wanted about 1 inch and around my face trimmed....she literally cut 5 inches off of my hair and very short... Read more

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  • Aug 24
  • Beauty Centers and Spas
  • Rock Hill, South Carolina
  • Bad Service Jenna Fletcher
  • 1
  • 1
  • 19
  • REVIEW RATING 4/5

Went to Jenna at Smart Style in York SC for color & trim on top for my hair. I was there 4 hours....color is okay but she didn't listen and literally chopped my hair up. Told her I needed a trim on top ONLY. She proceeded to cut away and cut 3 inches off bottom. Also told her I had a cowlick in front, so please do not cut my bangs--they are now 2in long and sticking straight out...I have... Read more

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  • Aug 24
  • Beauty Centers and Spas
  • Rock Hill, South Carolina
  • Jenna Fletcher Stylist
  • 8
  • REVIEW RATING 3/5

Went to Smart Style in York, SC and Jenna Fletcher--stylist did my hair...What a disaster....I needed a trim on top ONLY....left with a 70s *** haircut.....I am humiliated...work in Corporate office and everyone has laughed at my hair.....She stated she has been a stylist for 8 years.....she acted like she just came out of beauty school. She certainly did NOT listen at all to what I wanted...She... Read more

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