Smartstyle Complaints and Reviews

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  • 229+41 mobile complaints
  • $18.5K claimed losses
  • $69 average
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WORST salon i have ever been to ! The lady ( devan ) who cut my hair was a total ***! Very unprofessional and disrespectful right from the start . Will never ever go there again . She needs to learn how to treat people and they need to make her step down . I am so unsatisfied . She did not handle the situation in a professional manner at ALL! Add comment


  • 2 days ago
  • Beauty Centers and Spas
  • Hendersonville, North Carolina
  • Haircut
  • 1
  • 1
  • 17

worst place ever !!! went in for a trim and gal cut 3" off. thats not a trim !!! rounded the back and then decided she was going to add a layer and cut it straight across... looks horrible! cried all night!!! thanks for ruining my hairthat i have been growing out for a year!! you guys have ruined my self esteem!! please put the scissors down and sell newspapers ir something. or at least... Read more

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  • Nov 18
  • Beauty Centers and Spas
  • Joplin, Missouri
  • Haircut
  • 103
Smartstyle - Botched haircut...
1 of 2

I went in for a fade to pompadour today. The lady who cut it kinked a quarter sized hole in the side. Horribly uneven clipping on the other side. NEVER GO TO SMARTSTYLE EVER. IT WILL BE THE WORST MISTAKE OF YOUR LIFE. It was mine... (Monett, Missouri) I came back to demand my money back, and the lady who cut it gave me an attitude. Now I have to go through the rest of this month with this... Read more

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In Marion Ohio I went in to get my eyebrows done and the lady ripped my skin off and I let it slide the first time but she did it this second time and the manager was so unprofessional she said it probably allergic and I said no she ripped my skin!! Normally I'm easy going but this pissed me off to the limit !! Add comment


  • Nov 17
  • Beauty Centers and Spas
  • Bettendorf, Iowa
  • Hair Perming
  • 2
  • 2
  • 28

went to have a permanent at Walmart davenport IA smart style I wanted not curly just to have body volume result was kinky hair and my hair started falling now I am almost bald I contacted lady suggested something to apply to my hair every week for six week but not help losing my hair how can I send to you picture of my scalp or picture taken from my cell phone .I don't like to be permanently bald... Read more

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  • Nov 15
  • Beauty Centers and Spas
  • Knoxville, Tennessee
  • Haircut
  • 93

I went in to shorten my shoulder length bob.The woman who started my hair was a mess, she could not find seem to her clips her scissors her products. She kept talking to other people. She assured me that she had special training in a short angled bob. After 45 min. my hair looked like there was a big chunk missing over my right ear and the left was longer than the rt.. She "gave" me to another... Read more

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The blonde head lady was rude and stayed on the phone the entire time I was there. Rude,Unprofessional... Add comment


  • Nov 10
  • Beauty Centers and Spas
  • Fall River, Massachusetts
  • Hair Coloring
  • 108

The lady who did my hair from goldenblonde to ash ggrey and she knew how i liked it did it twice before and showed her a pic when first done she got so angry she ripped the big bib they put on you ripped it off so hard i cried in pain i told her i want the manger and she said no its fine trust me its horrible i cry so much. I will call a lawyer about this tomm my number is774 360 3334 i want to... Read more

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  • Nov 09
  • Beauty Centers and Spas
  • Walnut Creek, California
  • Manager
  • 35

The manager at the smart style on Burbank is so lazy and unprofessional she brings her personal problems to work. She always wants to over charge the customers she is always on the phone talking about fighting every time I come in the store she is rude and not very helpful It very sad how she treats the other young ladies who work In that salon I feel sorry for them as long as. She is there... Read more

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Went to get my hair trimmed today and it was completely uneven I'm talking three inches shorter on one side. Will NEVER go back. Add comment

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