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2.0 Based on 234 reviews
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  • Customers like
    • Price 7
    • Haircut 4
    • Personable stylist 4
  • Customers don't like
    • Customer service 14
    • Hair cut 10
    • Staff 9

My contact information is Alicia Brown aliciabrown3867@. Thank You. (I have submitter my review. Add comment

I get my gair st the Hair Salon in Atlanta at the wal-mart store on the East West Connector. I am very disapointed at the results this time. I am a senoir On a fixed income, I would love to leave the girls a tip when I can. I explsined that to the the young lady and I could definitely see a huge difference in my hair. I asked to get a retouch. I dont knoe if that was even perm she used. The very nex day around the edges were very much thr... Read more

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Before getting a colour,hair cut and set this stylist said my wife had to sign a form stating what she was having done. Is this a company policy?? We never heard of this before, as my wife has been a hair stylist for thirty years. This was at store # 05146 and the employee's name is Lisa Formonger. She has a very bad attitude and a poor personality to be working with the public. Capt Gord McNeill Capt Gord McNeill Read more

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I am sitting here getting ready to get my hair cut and one of your employees is cutting ppls hair, while she has dye color in her hair waiting on her hair to be raised out. What kind of company are you running. I am at the South Side Walmart in Parkersburg, WV Add comment

I've patronized Smarstyle for over 12 years. I even continued using them After relocating to GA. My problem is that I get charged a different price for the SAME service, depending on the stylist. I've paid from $44.95-$87 for a relaxer & blow dry. If my stylist is not in & I use another I get charged whatever amount they choose, often based on if they have had other customers that day. This is the equivalent of theft to me. Management is a joke... Read more

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I walked in and the lady seemed like she knew what she was doing at first, then i get in my car and fi d a chunk,of hair that was way longer then the rest of my hair well i get home and i style my hair and there was way more that was uneven needless to say i am NEVER going back there again, i have to now go spend more money to get it fixed, they need more professional people then just fresh out of school stylists. Read more

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I will NEVER have my hair cut at any smartstyle again. I went to Jacksboro, tennessee. I wear my hair feathered back on the crown of my head. The rest is long. She cut my bangs so short tgey dont lay flat. She only cut the top and right side. I went back and had another stylist recut it. I get home and it is longer on the left side. I went to the clinton store to hopefully get it redone right. It is still uneven. There is no way i can have it... Read more

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I waited 45 minutes beginning at 9:45 A. M. for a stylist to show up and she never came. I asked for a store manager who was very accomodating & called the person who was suppose to come to work that day. He finally reached her & was told that the shop would be closed that day. I had looked forward to a hair cut, color & highlights. I went early hoping to be the first customer as I knew Saturday would be a busy day. I believe when something... Read more

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I went to cut my hair , the lady took 3 minutes to cut it, the add said 14.95 hair cut, head massage and shampoo. Well false advertisement.... Add comment

well i agree with commit about it shouldnt be the whole salon or company it should be that stylist and ive been with our company totaling bout 13 yrs with all different parts of our company let me start by saying we are owned by Regis corporation i was with Regis for 8yrs. and style america for 5yrs and now im a manager at smart styles. up until I became manager I too my self had never been inside of one. I too have heard these kinda reviews... Read more

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