Submit ›
  • Customers like
    • Price 6
    • Haircut 4
    • Personable stylist 4
  • Customers don't like
    • Customer service 14
    • Hair cut 10
    • Staff 9

I went to the salon in April 2016 had my hair lightened. I explained to the hair dresser I wanted reddish auburn, instead it came out red on half of the roots and the rest remained black. I went 3 times to the salon to speak to the manager there was no manager. The stylist gave me the corporate number which I called had a lady said that the manager from corporate would call me back. I called Corporate on April 26 and the lady said that the... Read more

Was this review helpful? 0 0

It's hard to determine prices. Simple in and out style cost 50.00 and included in that a misc charge, any other time that would've been considered as the tip. Lucky for her i was in a hurry and didn't pay attention to the receipt and tipped anyway Add comment

I went to Tonya in Fredericksburg va best stylist in the burg!!! Add comment

Store hrs start at 10. Why are they not here yet its 10:30 people coming and going. Brought elderly person to have a hair cut.cant stay very much longer. We are at the indianola ms store Add comment

They charged me 121.00 for my hair!! Never charged that much before. The cut is not straight and the color is blotchy Add comment

Went for trim have short hair. Stylist cut all my highlights out, knew when she grabbed mousse and put it in my hair as she asked if I waned a style after I said I just wanted to air dry she must have messed my hair up. All other stylist are good. Wilmington pike Walmart Wed afternoon, April 20, 2016 Add comment

Smart style in wilmington ohio Walmart they have this one lady who does not listen to what you tell her you and can not cut hair every time I go to that place she cuts my hair or my kids i wont go back because of her Add comment

Went to the SmartStyle Salon in Fairmont, West Virginia - needed to get a trim - should only take about 10 to 15 min to do that. Put my name in at the front desk. They said there was an hr wait. I did some shopping and came back an hr later. Sat there for almost another hr. As I was getting up to leave one of the employees called over to me "oh, I can take you now" - she had stood there doing nothing for the complete extra hr that I had... Read more

Was this review helpful? 0 0

I was in line at the Smartstyles in the Kilgore Tx. Walmart for 35 minutes waiting for a haircut not once did a worker come and talk to me or tell me what was happening so they waited until 5 o'clock the closing time to get out. Add comment

Smartstyle Hair Highlighting Review from Clovis, California
1 of 3

After my highlights were complete, I told the stylist that I didn't like the color. Looks brassy or orange. Not blond like the rest of my hair. She said it would lighten over time and in the sun but to come back for a toner if it didn't. Before she worked on my hair, I told they her that my hair was a work in progress(from a smart style in Branson Mo who messed it up the first time. ) It is spotty and if I pull it back you can see lines on top.... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
You are reading about Smartstyle.
Filing a new complaint about