Anonymous
map-marker Colville, Washington

Horrible service and hair cuts

Have used Smart Style in other areas and have not encountered girls with bad attitude towards customers. They are never real busy, but turn customers away due to feeding their faces, dusting or cleaning the place rather than make money for the company. Their visiting is also more important. I have been turned away many times or told to come back another time another day...........This location is in Colville Washington. The turn over of hair stylist is also a concern. Have over heard conversations when an individual has not had a break or lunch. This violates the laws and should be of concern or reported.
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Loss:
$45
Anonymous
map-marker Stevensville, Maryland

Smartstyle Haircut Review

My daughter and I went to the one in Middletown Delaware in Walmart, the women who met us at the desk Elaine was very rude, first she asked what we wanted done, than with an attitude she told us that we would have to wait, ok that was fine, than she said 40 minutes ok, we said, she went on to say, well do you still want a hair cut or what,well we took the what and left !!!
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Anonymous
map-marker Wichita, Kansas

Unprofessional Employees Review

Uneven cut....went back and she sorta fixed it. Went back again and uneven again....I give up. Smart style Walmart in Sebring, FL. Too busy sweeping, eating and chatting with one another.
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Anonymous
map-marker Fayetteville, North Carolina

Review about Bad Customer Service from Fayetteville, North Carolina

Waited for an hour. Was made to wait longer because the stylist had a 1 pm appt( it was 25 min before) the customer came in early, so she told me I needed to wait longer. I left, not going back. Been going there for years.
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Anonymous
map-marker Bellevue, Washington

Smartstyle Haircut Review

I had my hair cut last week in the fern creek smart style in Louisville KY by a guy named Anthony. It was the worst most uneven cut I've ever had. The whole time he was telling me how bad the pay was there. Well, I can tell you his work on my head wasn't worth a dime. I should have known. Low class place.
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Anonymous
map-marker Clovis, California

Awful hair cut.

I went to Smart Style because money is tight. I had a picture with me, and discussed it with the stylist before starting. The cut had multiple, bended layers. She cut my hair, and began styling it. I literally had a circle around the middle of my head where the layer was. When I said this was not right, showing her the picture again, she said it was because she had used a flat iron to style it. I insisted she clean it up. Another stylist stopped working on her customer to begin cleaning up my hair. I watched my hair get shorter. To make my hair look decent, she would have had to cut off another 2-3 inches. At this time, the first stylist said, "Oh, that looks much better." I was so upset, I didn't want my hair that short. So I told her it looked fine. I just wanted out. I now have a style that can't be worked with. I have to let it grow out now, to get my style. I called Smart Style's customer satisfaction number. They were going to have the district manager call me. That was in April. It is May and still waiting. Awful service and product. Worse is a company that doesn't care or wont stand behind their products. Be Smart, stay away. Your hair will thank you for it.
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Loss:
$30
3 comments
Guest

Everybody gets a bad haircut every now and then and guess what it isn't a matter of life and death. Also hair does grow back.

Furthermore, if money is tight go to a beauty school for your haircuts.

Where I live both of the beauty schools charge roughly $8.00 for a haircut.

Guest
reply icon Replying to comment of Guest-813212

Anonymous May 08 -

I agree with your comment about bad haircuts. For 5 years I had the same stylist he was excellent.

Although it was $40/visit, I felt (for the first year & half) out was worth it. Shortly after that I had my 1st "bad" cut from him, and in that 5 year period had a few bad cuts that followed but all in all he was a great stylist. Everyone had bad days from time to time. I was interested in your comment about a beauty school.

I too have financial issues, my husband passed away 2 years ago at 38 years old, we had a son, now 14. I'm always looking to stretch my money. I was hoping you could tell me how I would go about using a beauty school, I live in Metro Detroit.

Would I go through the yellow pages, or use Google and what key words to search? I'd greatly appreciate any help you can provide.

Guest

I bet your hair is not that awful and you are hoping they will refund you so you get a free haircut. If your scam did not work in April it won't work now.

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Anonymous
map-marker Doylestown, Pennsylvania

Smartstyle Manager Review

I went in this particular salon to purchase products and the manager named Karen Fletcher was hollering to someone as if they were a child. Very unprofessional! Also, one of the workers was so messed up on some sort of drug it was pitiful. Something needs to be done immediately. I will never go back and wouldn't recommend this place to anyone!
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Anonymous
map-marker Alvin, Texas

I asked for a flat top I got a buzz cut

The lady even had the flat top comb when she started cutting I said you done screwed it up. cut it all off, Kind of embarrassing going to an interview without any hair. Alvin, Texas Wal-Mart dont use Ana. She tells me after she starts cutting with the comb she is not very good with a flat top. Come on seriously its like the basic of basic haircuts.Her license is expired and shes running things there Just be careful on your hair stylist choice. Terrible Terrible service. This lady NEEDS TO GO BACK and maybe start over with her basics to learn the fundamentals of hair cutting.
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Loss:
$16
3 comments
Guest

Just by how you stated she done did it wrong shows your ignorance. If you want a flat top go to a barber shop.

Barbers are trained in men's cutting and cosmetologists trained in the other areas mostly focusing on women. YOU NEED TO EDUCATE YOUR SELF.

Guest

Actually, a flat top is one of the HARDEST men's cuts to perform. I know stylists that have been doing hair for 20+ years that refuse to do them because of how hard they are.

This isn't 1985 anymore, mullets aren't in and neither are flat tops. Get with the times, thank you very much!

Guest

sorry we were never taught a flat top haircut in school yes they do teach the basics the motto for a hair dresser starting out is Fake it till you make it all of us learn 70% of things just by trail and error sorry thats how it works

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Anonymous
map-marker Bellevue, Washington

Smartstyle Haircut Review

Went in to Smart Style in Fern Creek Louisville, KY. I got a guy named Anthony cutting my hair. I am an obvious *** man and I was there with my boyfriend. I got my hair shaved on side , cut on top. This guy stood so far away from his chair I thought he'd fall down. Then raked through the gel already in my hair with a comb & spray bottle. No shampoo, no nothing. Do Not Goto Smart Style if you're *** or *** friendly. They discriminate!!
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Anonymous
map-marker Columbus, Ohio

Smartstyle Haircut Review

I went to smart style on Stringtown Rd grove city the guy that cut my hair didn't cut it anything the the style I wanted I even showed him the picture he didn't touch the front of my hair at all only the back he was to busy talking
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Anonymous
map-marker Brandon, Florida

Omg.. totaly wrong cut.. at New Smyrna Beach Fl.

Totally the wrong cut here ... un-even on the sides and the back is at an angle according to my wife. she's loving it though.. she told me not to go in ..Grrrrr, and when I went back to say something to the manager ,,, the place was shut down an closed at.... 6 pm today, and Wal-Mart people said to come here,, or call the 1-800-number ?? omg ,,that's a JOKE TOO. will not be back, I'm not paying too be your PRACTICE DUMMY .. I never seen this before, she was unprofessional rude an I think she was hitting on me too.
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Loss:
$21
Anonymous
map-marker Chatham, Ontario

Poor Shampoo and hair cut

Decided to try Smartstyle at 801 St. Clair St., Chatham, Ont. "Kelly" was my stylist. I must admit she was dressed very nicely and wore lots of jewellery on her wrist but she gave me the WORST SHAMPOO I'VE EVER HAD. I guess she didn't want to ruin her nails because her fingers barely touched my hair. She barely dried my hair and a couple of times I had to ask for the towel because water was running down my face. As for the haircut I requested not to have my ears showing - guess what - they're now in full view. She cut the hair far too short - I only wanted a trim - she did a very bad cutting job. My hair was still wet when I left the salon - she couldn't even dry it properly. Actually she was lazy and didn't do any more than she had to. I'll never go back to the Chatham, Ont. SmartStyle salon again.
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Anonymous
map-marker Creston, Iowa

Rude long wait

waited at cash register and was ignored. Peeked around corner for service and was rudely told it would be 30min. There were 2 stylists both with *** bleach job hairdo's. Money is tight but would rather they not cut my hair!! they do a *** poor job and for the money they charge sure crappy.Companies like that should not be in business.this is the 2nd time I gave them a chance 1st time rude and didn't follow instructions and cut too short Walmart should be ashamed to have them in their stores.There has been complaints and no one does anything
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Loss:
$20
1 comment
Guest

Why did you go in the first place if they do a bad job? Also telling you that you have to wait 30 minutes when you don't want to is not rude, next time ask mommy or daddy to pack come coloring books so you don't get bored.

Anonymous
map-marker Springfield, Missouri

Smartstyle Haircut Review

Smart sale mn is just bad business they treat there employees like *** I was in the salon getting a cut by a really nice lady who did a great job in Blain mn the manger started yelling at here about stuff that should have waited till I was gone then the computer froze so the nice lady started it over and the manger yells dont you know what your doing I would not want to be treated that way hope the workers find better jobs they deserve better besides I can never tell who the real manager us any ways is it the lady that was yelling or the one with black hair? Would go back not worth it.
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Anonymous
map-marker Markham, Ontario

Bad Hair Cut Review

Bad bad hair cut ever I even showed a picture of front and back.
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