West Lafayette, Indiana
100% full Not resolved

Went to Walmart in West Lafayette for a reg.long perm for my hair , I have used this store before.

Ellen seem to think she knew what I wanted and curled my hair. I thought she knew what she was doing and never said anything. she made a mess of my hair!She also charged me 15.50 for a cut and trimed a small amount off the ends when done maybe 5 small clips! I want my money back this is sooo bad and I have a family reunion to go to.

Ellen shouldn't perm hair!

my hair was brown when I went in!I also sent a picture of me last week in red shirt see the color difference!

Review about: Smartstyle Hair Coloring.

I didn't like: Way my hair turned out, Stylist.

Review #677516 is a subjective opinion of a user.

Discounts and Special Offers
Diversity of Products or Services
Customer service
Product or Service Quality
Smartstyle Hair Coloring
Reason of Review / Monetary Loss bad perm over charged / $65
Preferred solution Full refund

Had an Experience with Smartstyle?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
She messed up your hair. She owes you a refund.
I am sorry you're so unhappy. I have had bad stylist as well. You should take that picture of your hair before the perm into the store and show them the difference. Demand a full refund. Then never go back. Ask people whose hair you like where they get it done and check out the top responses. Ask what a salon's policies are before you sit down in the chair. Moreover, ask the stylist if your hair can handle a perm so you won't be disappointed with the results. A good stylist will be honest about what works for you. I learned that many years after a bad perm dried out my hair. A stylist that many people recommended told me my hair was so damaged that she recommended I cut it short and start over, and she would take care of it from that day forward. I never regretted that decision. It great back healthier and I never had another perm. I received a cut that worked best for my hair. I realized that my hair was worth the extra money I would spend on it and I would cut back on something else in my budget. Good luck with your issue. By the way, you have a nice smile!

You May Also Like

"Went to smart style in fayettville wv omg the lady cut my hair way to short not the way I wanted i have bold spots and my hair is gaped..." Read more
"I went to smartstyle salon in camdenton mo walmart and this is what i got for 93 dollars!!!! I am so disgusted. Her name was darci and i wont even..." Read more
"My son received a haircut on Friday November 27, 2015, let's just say he has no hair left and went in with ALOT... He has longer hair which is the..." Read more
"...Went for trim.Hair butt length.Girl screwed up and manager had to fix...." Read more
"J Dog Enterprises uses the abused to make money on the internet. They are part of a website called Dating Psychos, which allows hurt people to anonymously post anything about..." Read more
"Was with my daughter and Grandaughter. It was 32 degrees outside on Mar on Arlington Va.. No heat the tsbles were filthy the silver ware had water spots and food..." Read more
"I had been a renter for 3 yrs at this home and I kept it up very well here is pics of proof and they lied and kept my deposit..." Read more
"Paid $75 for a clean. She came and wiped off the coffee table in the living room and ran the vacuum in the master bedroom. Made a half-assed attempt at..." Read more