Horrible. The lady I had couldn't crack a smile if her life depended on it. I showed her the "Style" I wanted and asked if she could do it. All I got was a blank stare and Yes. I showed her the picture which included front shot, side shot and back shot. I asked if she needed to see it again and she shrugged her shoulder sure. I should have then walked out. Never in my life had I had such a lifeless person. ugh
I also told her I have curly hair so she's going to have to cut it longer then she was seeing my hair was wet.
I ended up with a hatchet job. It will take me months to grow back enough to have the desired cut I was looking for.
If you are looking for a good to excellent cut Don't go here. Spend the extra money at a real salon (which is where I'm going next time) I wasted $15.50 on a cut. I'd love to get my money back from this company but I highly doubt that will happen.
Reviewer is in unhappy mood. amandalester stated that there is a room for improvement of hair cut and price for awful job done. Please immediately contact the author of this review to discuss poor customer service of smartstyle haircut and associated monetary loss in the amount of $16. Smartstyle needs to issue a full refund according to poster's claims.