The stylist nicked the side of my son's hair with clippers and the haircut it's self was chopped up. She took maybe a total of 5 mins to cut it up while she was chatting with her family that stopped by. I showed her the spot and she said it was part of the sides. Other...Read more
I stool outside of smart style until manager arrived after 10am. Her name is Nikki from the location in Walmart in Stuart, Florida. She did not greet me or acknowledge me. She arrived at 10:09. Then when my stylist came and she tried to allow me entrance into the salon...Read more
So 11/9/17 is when I went into a smart style. I had an appointment at 11, was seated and she started quickly. She was very rough with the cap, and after the highlights were done, they looked absolutely horrible! I looked like I was Slim Shadys child... I paid and...Read more
Smartstyle - Untrained stylists
My grandson has had his hair cut badly twice. Both times, both stylist wrecked his hair & acted like it was no big deal. The last one refused to give money back and threatened my daughter with the police if she refused to pay.
Smartstyle - Terrible haircuts!!!
Me and my friend went for a haircut on November 2017. The lady was very sweet & friendly. But our haircuts we're terrible! This was in Columbia, SC. I will not go back there again, my hair had big gaps of hair cut unevenly & my friends was also. Great service but the hair stylist was terrible!
Smartstyle - Greedy managee
How come on the busiest days like the 1st-5th the managers allows schedule themselves for the mornings or thet give you off. Then they wonder why ppl quit or resign. And why managers never close on Saturdays...i am one feed up stylist.
Smartstyle - Awful
Oct.23rd my hair was chopped.
I called to get prices on highlights and cut before I went into the salon. I wrote everything the lady stated on paper and took it with me including her name. The lady stated to be there by 4:00 p.m. as they can't take a highlight after 4:00 p.m. I arrived at 3:30 p.m....Read more
I didn't like
- Not what i asked for
- Stylist knowledge and pricing
I have been going to the Lebanon branch for awhile this girl I had yesterday I don't think she even layered my hair on the top and sides it's still as long as it was when I went in -I am very irked it took her 10 minutes and I got charged $16 -I even asked her if she...Read more
When I looked online for a less expensive place (other than GreatClips) to get a haircut I saw that the Smartstyle in the local Walmart was $12.97, but when I got there the sign stated $15.75. I went in and saw nobody at first, then saw a girl under a dryer, but no...Read more
I didn't like
- Bad haircut
- Rude behavior
I went into an Ottawa location looking for a but of a change. I asked to have 4 inches but off. Louisa cut of 8!!!!! She was rude, didnt smile at all nor speak to me EVER during my entire appointment. I sent in a complaint via the company website that fell on deaf...Read more
Extremely satisfiedTonya Price is one of the most knowledgeable and most professional hairstylist that work for smart style she is always on time she is always qualified to give you the exact style that you need and what she also give you information on how to maintain...Read more
Went in with waist length hair and asked for an inch to be trimmed off. She took over 4 inches off and then told me I was lying first by what I’d asked for and then she said she’d only cut an inch and a half off. She called me a liar and told me I was rude. She...Read more
I didn't like
- Bev the hairdresser and being called a liar
I called the Salon to see if they were busy. She told me, she was doing a haircut. I asked if she con do my hair, I was on my way. She said OK. When I got there she was still doing her haircut. She told me she had two haircuts left, and for me to have a seat. I ask her...Read more
I didn't like
- Inconsistency in services
- Not being honest and inform customer of changes
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