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Contact Smartstyle Customer Service

Smartstyle Phone Numbers and Emails

Toll-Free Number:

  • (800) 737-3535
Call customer service
Send Message

Customer Service:

  • (817) 303-9124
    ARLINGTON, TX
  • (870) 698-1286
    Batesville, AR
  • (817) 283-7995
    BEDFORD, TX
  • (469) 272-3323
    CEDAR HILL, TX
  • (972) 223-6887
    DESOTO, TX
  • (817) 861-5824
    FORT WORTH, TX
  • (972) 303-0072
    GARLAND, TX
  • (972) 495-4410
    GARLAND, TX
  • (972) 975-0910
    GRAND PRAIRIE, TX
  • (972) 401-8898
    IRVING, TX
  • (972) 216-7092
    MESQUITE, TX
  • (214) 607-9702
    ROWLETT, TX
  • (303) 766-2078

Legal:

  • (800) 345-7811
    CCPA Inquiries

Smartstyle Emails:

Accessibility
Legal
Privacy Inquiries
departmentcs@regiscorp.com
Is this your business?

Smartstyle Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Smartstyle Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email

  • The best phone number to call Smartstyle is 8007373535. 78% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 16% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Smartstyle may ask you for the following information to identify you as a customer: first and last name, nothing or email.

View full overview ›

How to Contact Smartstyle?

Most Popular Number:

(800) 737-3535
Total calls: 930 Issues resolved: 6 Last call: Jan 13, 2026

Smartstyle phone number for contacting customer service is 800-737-3535. While this is a toll-free line for general support, you can contact a certain company location. To get information about a particular Smartstyle salon see the “Locations” page of the company website.
The busiest day to call the general support line is Monday while Sundays have the shortest wait time.

At the moment there is no Smartstyle email address for consumer inquiries, however, you can contact the company via its website. If you experience issues navigating the Smartstyle website, send your report to accessibility@regiscorp.com. To get in touch with the legal experts and address your legal inquiries drop a line at privacyrequest@regiscorp.com.

The company is headquartered in Minneapolis. Smartstyle corporate address is Smartstyle, 3701 Wayzata Blvd., Minneapolis, Minnesota 55416, United States. Besides its main branch, the company has over 1,000 franchises across the United States.

Smartstyle hours of operation vary depending on the locations. As currently there are over 1,000 franchises across the US, each location has its own schedule. You can check out the “Locations” page of the company website to find detailed information about certain salon. Sure, holidays may affect the operation hours and the company may be off on major celebration dates.

Smartstyle website allows submitting consumer inquiries online. To send a message, click the “Contact Us” button at the bottom of the page and select the reason for your inquiry and the address of the salon you visited. Then, provide the required information and submit the message. One of the support agents will get in touch with you to address your inquiry.

PissedConsumer Club

Contact Information

Smartstyle Website:

Smartstyle Help Center:

Corporate Office Address:

Smartstyle
3701 Wayzata Blvd.
Minneapolis, Minnesota 55416
United States

Other Info (opening hours):

Other Locations:

1635 MARKET PLACE BLVD

IRVING, TX 75063


200 US HIGHWAY 80 E

MESQUITE, TX 75149


951 W BELT LINE RD

DESOTO, TX 75115


555 W INTERSTATE 30

GARLAND, TX 75043


2225 W INTERSTATE 20

GRAND PRAIRIE, TX 75052


621 UPTOWN BLVD

CEDAR HILL, TX 75104


915 E RANDOL MILL RD STE 119

ARLINGTON, TX 76011


5302 N GARLAND AVE

GARLAND, TX 75040


4101 HIGHWAY 121

BEDFORD, TX 76021


2501 LAKEVIEW PKWY

ROWLETT, TX 75088


8401 ANDERSON ST STE 600

FORT WORTH, TX 76120

More contact details

Smartstyle Customer Service Reviews

1.6 / 5
Poor
See all 1.6K reviews
Adalena Nkj
Very Disappointed!

I showed the picture of the cut I wanted. A very easy layered cut.

The cut I got was not even close to what I wanted. I paid over $40.00 for nothing.

I couldn't even speak with customer service! I won't ever come back and I will tell everyone I know what a poor excuse of a business Smartstyle is!!!

Jasmine D Jry
Complaint
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

If you are a person of Color, I don't recommend this place! I called days prior to schedule for a "Shampoo & Blow Dry" Only and the clerk on the phone booked my appt.

I mentioned I didn't need a style because my hair is already in locs. Once I arrived, I wasn't greeted properly and once the hair stylist Erica came over, I didn't get a "Hello", she instantly said "I'm going to be honest, I don't know how to do your hair". I mentioned to her I only requested for my hair to be washed and blow dried. Before checking me in, she proceeded to go back and forth me with me about my hair and her uncomfortableness as if she was trying to deny my service on the spot!

I mentioned to her again "I just want my hair washed and if you can't, can someone else". Then she takes me to the shampoo bowl. She never asked How I was or anything about my day during the service, but only mentioned of her now want to do my hair. This was an indication I should have left because I didn't feel wanted.

Mid shampoo, she recommends me to go to someone else next time... "An African lady in Winchester"'this was a racist comment that hurt my feelings!! While she was degrading me, a black stylist kept walking by and looking at me, she not once defended me or reassured her coworker to be more nice. She said she's been a hair stylist for over 12+ years but her customer service was Trash.

While drying my hair she rushed the process by spraying the fast acting solution. Kept mentioning other people's locs and no focus or care of her current client, me. Once done, I gave her only a $5 tip which I should let have and left.

Once I left the building, I felt uncomfortable and called the other store to book my next service, I'm still debating if I should go because of feelings here hurt! 0/10.
P.S my hair is healthy and shoulder length and not an uncomfortable difficulty.

Lalena Igo
Get a better phone service..

No one to talk to, just fill out silly forms. also teach the receptionist at the store better customer service.

Sandra B Gfw
Too long time for resolugion
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Treat returning customers promptly, have live agent instead of
texting grant a refund my cost please.

How Good is Smartstyle's Customer Service?

Merwin Ctu
Merwin Ctu
Feels Disappointed | May 21, 2025

I didn't get any call from customer service.

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Tiphanie Brb
Tiphanie Brb
Feels Disappointed | Mar 12, 2025

I’m handicapped and wast allowed in with my scooter was told they didn’t allow them. The next time I went in there was no place to sit so I asked if I could sit in the back and was told no. There was a person sitting in one of the barber chairs so I asked if I could sit on one and was told no.i asked why not since there was someone sitting on one waiting for there mom and was told no again. I told them I was handicapped and she got mad and called her manager we got into an argument and was banned from there. Manager was very rude and didn’t even hear my side of the story

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Adele V Tnw
Adele V Tnw
Feels Disappointed | Feb 06, 2025

poor, no contact numbers to call in the event a customer like myself is unsatisfied with their hair cut experience and demands money to be refunded.

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Linda P Tsa
Linda P Tsa
Feels Disappointed | Jan 31, 2025

I tried numerous times and ways to contact Customer Service to no avail. Was finally able to contact Manager at Walmart salon. Have appt Sat at 11a. The first stylist cut my hair at least one and half inches above shoulder. It was a couple inches below shoulder and I asked for an inch off. So I suppose I will end up with a very short cut. Just what you want during a Northern Michigan winter. Also, I have a very square face that looks horrid in short hair.

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Everly Ggi
Everly Ggi
Feels Disappointed | Jan 14, 2025

My hair was not done correctly ! It’s a mess no one would talk to me three chats ended in ask my to pay for help and 7 unanswered e mails! Very upset if nothing done by to day in talking my photos and story to every social media site I can! People should know about *** way I was done! And how your business is ran!!

Read full quote
Virgen Tle
Virgen Tle
Feels Disappointed | Nov 12, 2024

I was just trying once again to reapply for a management position in the SmartStyle in Waveland Mississippi. That’s Salaun is never ever open.

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Summary of Smartstyle Customer Service Calls

1.2K TOTAL
CALLS
01:46 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Smartstyle?

Staff Question:

  • “Bad services”
  • “Poor customer service. Very unprofessional”
  • “Type of services provided”

Product/ Service Question:

  • Complaint about a haircut I just got.
  • “Complaint about ruined hair”
  • “Complaint want money back”

Request for Information Question:

  • “Need to speak with manager about a salon”
  • “I had an appointment I scheduled online today. When I got there for my appointment a worker saw me and ran to the backroom without a word. Gates closed a not on gate said they would return at 10:00 am. My appointment was for 4:15. Really”
  • “I am here for my appointment and no one is here”

Payments and Charges Question:

  • “Payment”
  • “Bad stylist no receipt overcharge”
  • “I paid too much”

Employment Question:

  • “Looking to cash out my 401k. I need some help”
  • “401k”
  • “Disgruntled prior employee unable to get ahold of owners of action for paystubs”

Refund Question:

  • “I want my money back”
  • “Refund”
  • “Refund issue”

Return/ Replace Question:

  • “Store will not take my return. Purchased 10/30/2025”
  • “I RETURNED TO SALON Today. My experience was greatThanks EXCELLENT CUSTOMER SERVICE”
  • “Complaint regarding return policy on receipt and store practice”

Shipping and Delivery Question:

  • “Stylist not in location”
  • “Wrong item received”
  • “No one at location”

Cards Question:

  • “My card was charged two time with different amount”
  • “Won't take my registration gift card”
  • “Gift card”

Account Question:

  • “Account”
  • “Need balance on e giftcard”
  • “Asp login”

Activation/ Cancellation Question:

  • “Need to activate a gift card”
  • “I did not realize smartstyle on Atlanta highway. Montgomery Albama could refuse to see (ban) clients on the basis of canceling appts in emergencies. Shea is/ was my stylist and is the manager. The other stylist ( Shantel) said she is booked for rest”

Website/ Application Question:

  • “Was told to file out a application for the rockingham location”
  • “I tried to get an application and the manager told me that I'm trespassing she told me they do not have an application that is not fair to me and she was very rude to me so I need to talk with someone about the situation thank you”

Other Question:

  • “Issue with hair”
  • “Terrible horrible treatment humiliation and atrousis haircut”
  • “Employee”

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