Contact Smartstyle Customer Service
Smartstyle Phone Numbers and Emails
Toll-Free Number:
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(800) 737-3535
Customer Service:
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(817) 303-9124ARLINGTON, TX
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(870) 698-1286Batesville, AR
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(817) 283-7995BEDFORD, TX
Smartstyle Emails:
How to Contact Smartstyle?
Most Popular Number:
| Total calls: 741 | Issues resolved: 5 | Last call: Jan 24, 2025 |
Smartstyle Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Smartstyle Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Smartstyle is 8007373535. 75% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 19% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Smartstyle may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Smartstyle Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Smartstyle is 8007373535. 75% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 19% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Smartstyle may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
People call Smartstyle mainly because of staff, product/ service and request for information.
25% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Smartstyle is departmentcs@regiscorp.com. 72% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Smartstyle Website:
Smartstyle Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
1635 MARKET PLACE BLVD
IRVING, TX 75063
200 US HIGHWAY 80 E
MESQUITE, TX 75149
951 W BELT LINE RD
DESOTO, TX 75115
555 W INTERSTATE 30
GARLAND, TX 75043
2225 W INTERSTATE 20
GRAND PRAIRIE, TX 75052
621 UPTOWN BLVD
CEDAR HILL, TX 75104
915 E RANDOL MILL RD STE 119
ARLINGTON, TX 76011
5302 N GARLAND AVE
GARLAND, TX 75040
4101 HIGHWAY 121
BEDFORD, TX 76021
2501 LAKEVIEW PKWY
ROWLETT, TX 75088
8401 ANDERSON ST STE 600
FORT WORTH, TX 76120
Smartstyle Customer Service Reviews
I need someone from the corporate office to contact me. I have already contacted and filed a complaint with the walmart smart style is located where I had my hair done.
They stated they will contact someone at SmartStyle coporate office and provide my information and the complaint I have filed. I have not received a call yet from anyone from Smart Style. This is an urgent matter. Your stylist that did my hair burned my head and hair.
I have been in pain since then. And my hair is still falling out.
My contact information is
Tonya Parker
225-226-****
I received a perm on Monday, December 16. Left salon with very wet hair.
We had discussed drying it, but stylist didn't seem to have time or listen. Dried naturally during the evening. Was not happy at all with how it looked. Tuesday I was ashamed to ho out of the house.
Globs were burned and some areas were just straight. Went back into salon, 2 different stylists were shocked . Took pictures and texted them to mngmnt. Cut off LOTS of my hair, I had been growing out for over 6 months!
Assured me I would be receiving a refund. $75, 15 tip, plus additional $20 to stylist who tried to do something with it.
3 weeks had passed, no communication from Smart Styles. Called several times to speak with Mgr. Left mssgs on answering machine.
No response. Called last week to finally talk with Mgr. (Dee) she said it was the furst she had heard of it!! I do NOT believe this is true.
She said I could come into the shop or she gave me a phone # for "Corporate " to expedite my refund. The phone number she gavr nd is a non functioning munber. I used google to attempt to locate a correct number. Also left message for Dee again!
I have held off on posting a review, but I am out $110, burned, damaged, and cut off 6 months worth of growing out my hair with NO resolution in sight.
So long Smart Styles! 
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They cut my hair to short when I wanted shoulder length hair . My hair was verylong.
Pictures below show how long my hair was ,what i wanted ,how short they cut it.The company has not gotten back to me. So I am filing a complaint with the Better Business Bureau. Terrible company Terrible customer service .
DON'T GO THERE !! THEY WILL SCREW UP YOUR HAIR!!DON'T GO THERE
Customer Service hasn't contacted me yet; they need to view the camera in the store today, 8/31/24. The manager was cursing in front of children and cursing in front of clients. They called me a *** Please view the cameras.
How Good is Smartstyle's Customer Service?
Summary of Smartstyle Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Smartstyle?
Staff Question:
- “Bad services”
- “Poor service”
- “Brianni unprofessionalism”
Product/ Service Question:
- “Need to file a complaint your hair stylist burnt my head and my hair is still falling out”
- “Complaint”
- Refu d for failed perm
Request for Information Question:
- “Had appointment Friday at 3:30pm got phone text for confirmation and Amy left for the day. I made my errands for the week around it and she had left.”
- “No one at the Salon(it is closed)I had an appointment at 12:30 which the stylist had to reschedule for me from the 6th!!”
- “I have a concern”
Payments and Charges Question:
- “Bill”
- “Seniors discount”
- “Extra 49.00 charged without consent on card”
Employment Question:
- “W2”
- “Job”
- “Employment I would like to be in management of the Salaun and Waveland”
Refund Question:
- “Refund issue”
- “Refund”
- “I want my money back”
Return/ Replace Question:
- “I RETURNED TO SALON Today. My experience was greatThanks EXCELLENT CUSTOMER SERVICE”
- “Complaint regarding return policy on receipt and store practice”
- “Problems with returning products”
Shipping and Delivery Question:
- “No one at location”
- “Bloomsburg pa location”
- Trying to get my redo for a color that didn’t take. My first app was for a haircut, then color that didn’t take. I was to get the color again and they refused me.
Cards Question:
- “Gift card”
- “Some body keeps my credit card record use today at smart style”
- “Refusing card payment”
Account Question:
- “Need balance on e giftcard”
- “Asp login”
- “I need my old password in order to get my 2018 w2s”
Activation/ Cancellation Question:
- “Need to activate a gift card”
- “I did not realize smartstyle on Atlanta highway. Montgomery Albama could refuse to see (ban) clients on the basis of canceling appts in emergencies. Shea is/ was my stylist and is the manager. The other stylist ( Shantel) said she is booked for rest”
Website/ Application Question:
- “Was told to file out a application for the rockingham location”
- “I tried to get an application and the manager told me that I'm trespassing she told me they do not have an application that is not fair to me and she was very rude to me so I need to talk with someone about the situation thank you”
Other Question:
- “Hair wrong”
- “Angry”
- “Review of store”
Compare Smartstyle Customer Service To
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