I was a first time customer, at Smart Style, in wilmington n.c. I haven't been able to do anything nice for myself in ten years or more,being a single mother of 4, I decided I deserved something nice for a change so this lady name carrie started on me, I wanted very little cut, she cut too much, she had to lift the strands because my hair is dark (I'm Italian) I specially told her i wanted bright red, she used a darker aburn, she told me there was nothing she could do at that point, she promised me to come back in march she would fix it, I am so upset because i spent close too 400$ there, I went back to learn if I was dissatisfied I was suppose to have came back the next day, I came back and told the stylist in charge she was of no help but talked me in to buying a straighter for over 100$ which dosent get as hot as she said, I went back the other day and she was very nasty to me, she had me crying!! And also the stylist carrie no longer works there any longer I feel cheated, and used, please help me
Review about: Smartstyle Hair Highlighting.
Monetary Loss: $400.