I went in to smart style on jan 30 I signed into the book and the woman was the only one there she was talking on her cell phone I waited 15 min. I told her I wanted a wash and cut I showed her a picture and she refused to was my hair saying she will get to that and never did so she was cutting and cutting but the time I was done I had bangs and a very uneven cut one side way about 2 inches longer then the other and she told me my hair was ugly and I need to be a blond I was pissed this woman told me her mother died and then forgot she told me that when her mother called her on her cell phone she said that's my mother she's nuts I was there for 2 hours and I wanted a bob and I got a mullet this woman needs to be fired she messed up at least 2 more peoples hair I called 3 times the customer service number and here it is feb 19 still no one has gotten back to me the crazy thing is I went down to the store to get the information I needed to call cs and she was there and wouldn't give me the store number or the cs number she lied and said she didn't cut my hair wow if u ever go here don't gtet tina the manager to cut your hair she don't know what in the hello kitty she is doing

Review about: Smartstyle Hair Highlighting.

Monetary Loss: $100.

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