Smartstyle - Not Only extremely rude, but unprofessional haircut
When I looked online for a less expensive place (other than GreatClips) to get a haircut I saw that the Smartstyle in the local Walmart was $12.97, but when I got there the sign stated $15.75. I went in and saw nobody at first, then saw a girl under a dryer, but no staff.
I said "anybody home ?" then a guy came around the corner & asked if I could be helped. I told him I was there for a haircut, and he sarcastically told me it would be a 45 min. wait. When I asked if he was the only one working, he rolled his eyes and said yes.
When I asked why 45 min., he said that he was doing a hair color and if I couldn't wait maybe I should go somewhere else. ~ I did not complain, so his rude behavior was puzzling. I shopped around Walmart for the 45 minutes and went back, sat for another 25 minutes, then, when I Finally got my hair cut, I told him how I wanted it, but he cut it a Lot shorter, and one side was totally uneven. I was Upset, but didn't say anything - afraid that he would mess it up even worse.
First of all, I hate being told one price, and having to pay another (higher price). Then, getting a botched up haircut while being talked to like as if I had asked to borrow money or something.
Not only will I NOT go back, I will spread the word about what the rude behavior of the employee - name = ? - - - enough said !
Reason of review: Poor customer service.
Monetary Loss: $16.
Preferred solution: Full refund.
Smartstyle Cons: Rude behavior, Bad haircut.
Location: 9053 Highway 107, Located Inside Walmart #7, Sherwood, AR 72120, USA
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