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On 2-15-18 I went into SmartStyles in Lithia, GA. for a perm.

The assistant manager is the one who did it she left the perm solution on my hair for one hour and fifteen minutes and lied to the owners assistant told her it had only been forty-five minutes. I ended up with chemical burns on my forehead. After it was all said and done and my hair was out of the rollers and rinsed I was sent on my way with my hair dripping wet my shirt was soaked. I looked horrible and wanted to shave my head.

I have made contact twice with the corporate office and still haven't heard back from anyone.

I paid for the perm up front before any work was done $75 cash and she didn't even give me a receipt.. Pissed is a understatement

Product or Service Mentioned: Smartstyle Hair Perm.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Feb 20.
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Anonymous
#1600052

OMG someone would be getting sued. Its only common sense not to leave perm soloution on hair for 1 hour and 15 minutes. Its a chemical, surprised you have any hair it all.

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