Not resolved

I had my daughters hair permed on 8/10/2015 and Smartstyle in Chesterfield va fried her hair so bad we had to remove over 6 inches in lenght and completely layer out the whole top layer!!!I have contacted customer care and awaiting a call from the region supervisor i really would like a refund for $54.95 due the fact that it just cost me $30.00 to cut of as much of the damage i could.

She is 13 years old and her hair is a very important part of her identity.

She is devastated that she had to loose so much!!The picture is the wet with mousse perm she ended up with!!

Review about: Smartstyle Hair Perm.

Review #682745 is a subjective opinion of a user.

PRODUCT OR SERVICE
Smartstyle Hair Perm
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Smartstyle?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1069046
Perms are out of style.
Anonymous
to Anonymous #1113035
Your point?
Anonymous
to Anonymous #1113197
Personally I don't care what you think!!
Anonymous
#1030039
She is a beautiful girl(and her hair looks a lot healthier in 2ndpic- I know it's from the chop but still ) and very lucky to have any hair left. They weren't supposed to perm her hair with dye (&bleach?!)underneath at all*maybe use hair chalk next time?* I don't have my license yet but unfortunately,most stylist at smartstyle don't either.
hairlover
to Anonymous Bellingham, Massachusetts, United States #1214282
not true at all ,, they all have license .they had to
they cant be hired if they dont have ,
not they my be fresh out of school ,so that is why they didnt know that u cant mixed colored and or bleach hair with perm .
color and beach doesnt go with perm solution .
all what will come out is dead and fried hair and very bad curls .
u guys are luck that didnt fall out half of her hair .

You May Also Like

"I went to get my hair cut yesterday and the young girl that done my hair messed it up so badly that another lady tried to help fix it and..." Read more
"I went into salon andnasked the ladybif she knewnhiw to dona short hair cut and with a razor. She stated of course. Yes im verybgood at it. Pic im uploading..." Read more
"went in for a short hair cut...i work in a factory and it is hot!! asked for it cut around the ears, #2 clippers at nape but left..." Read more
"I went to smartstyle salon in camdenton mo walmart and this is what i got for 93 dollars!!!! I am so disgusted. Her name was darci and i wont even..." Read more
"I bought a beautiful Spring wreath for $79.99 last Speing. I put it away for the rest of the year and this year I take it out and it looks..." Read more
"I hired Tru Green to take care of my lawn as I'm a busy professional. I've always prided myself in having a beautiful lawn. They promised they would kill the..." Read more
"I am writing to you about your comment on Schult Homes. You stated about your FURNACE running constantly & your bill being so high! We also have a Schult home..." Read more
"J Dog Enterprises uses the abused to make money on the internet. They are part of a website called Dating Psychos, which allows hurt people to anonymously post anything about..." Read more