Smartstyle Reviews

Show reviews that mention
hair salon stylist style haircut smart style manager service customer color
Filter review
Most helpful review
I took my daughter to get her hair colored and highlighted for her 18th birthday at Smart Style in Walmart in Fenton, Michigan. She has had the exact same services there on 4 separate occassions and has been relatively pleased with the results. Although none of the...
View full review
View full review
90 comments
#2009217

I went to smart style store 1559 Nelson Rd Lake Charles La to get 1 relaxer and 1 wash and style and the stylist charged me $154.37 and when i called her she told me it would be $102-105 so was i over charged. March Madness $40.00 add on length $10.00 DL Honey $4.00 $57.97 and for the other March Madness $40.00 $4.00 DL Honey tax .66 so was I over charged? Please text me.

View more comments
ID
#389465 Review #389465 is a subjective opinion of poster.
Location
Fenton, Michigan
Loss
$152
New Reviewer

Bad service will never go back need to be closed down.

My mom is small lady i wanted her hair washed and cut could not get her washed because did not have the right chair, the chair was too low. And the lady complain that my mom hair was too thick. Excuse me i knew my mom hair was thick that is why i wanted her hair cut. So i told the lady to forget it. Why have hairstylist if they can't do there job. And have the proper hair to wash the clients hair. I can be reached at 254 400 ****. Thank u and please leave me amessage

User's recommendation: No way. I would not recommend no one.

View full review
ID
#2724208 Review #2724208 is a subjective opinion of poster.
Preferred solution
I don't want a Apology. Companies don't care about us it's all about the money. Get a better chair and stop complaining about customers hair.

Upset about service

Mandate clients and staff have the covid vaccine. Your employees lie and they are putting your business at risk , economy and then DIE. Covid is not a cold it is a serious disease. Start being responsible. Resolve thatdon't

User's recommendation: Don't go there, you are not safe.

View full review
ID
#2719126 Review #2719126 is a subjective opinion of poster.
Location
Las Vegas, Nevada

Color shampooed out on first shampoo

On June 3rd 2021 Kianna was the stylist that colored my hair. She did not put any developer in the color. Therefore it shampooed out. The manager said the district manager Karen Painter said the company refused to re-do service, or refund anything. I spent almost $400.00. The salon was in batesville,Ark. If you are expecting your service to be done correctly DO NOT GO TO THIS SALON. I HAVE OWNED SEVERAL SALONS. And never has this ever happen.

User's recommendation: Do not go to this salon,if Incompetent stylist a shame to the cosmetologist world.

View full review
ID
#2714397 Review #2714397 is a subjective opinion of poster.
Location
Dyersburg, Tennessee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Turned away due to conflicting information between on-line and live

I made an appointment, confirmed online and showed up at the Walmart location. I was approached at the door by busy/harrassed looking hairdresser to inform me that my 3:45 appointment is false. She is leaving at four and cannot help me. Accordingly, she already informed head office of this continued discrepancy (happens a lot-apparently_apparently) fact

User's recommendation: do not book here - this is actually my second bad experience (prior to haircut) 1 pre-pandemic 2 post-pandemic.

View full review
ID
#2699166 Review #2699166 is a subjective opinion of poster.
Cons
  • Do not want to do your hair
Preferred solution
I wish for your service to improve - a phone would have sufficed in passing on the information that no hairstylist is available at the appointed time.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Smartstyle - Charged to much for service
Smartstyle - Charged to much for service
Smartstyle - Charged to much for service
Sharon has a great personality and I enjoyed her conversation, but she overcharged me for a Service that I could have got else where. I was charged 140 for a partial sew In, that is only $85 at professional shops. I could have saved my money and got a lace frontal full...
View full review
View full review
ID
#2669612 Review #2669612 is a subjective opinion of poster.
Pros
  • Prices
  • Convenient location
  • Eyebrows
Cons
  • Price for awful job done
Loss
$140
Preferred solution
Full refund

Color washed out first shampoo

You asked me what stylist did my hair. I told you it was KIANNA from batesville, Arkansas. What is the situation
View full review
ID
#2666222 Review #2666222 is a subjective opinion of poster.
Location
Batesville, Arkansas
Pros
  • Hair stylist
  • I wont full refund so i can fix my hair
  • Stylist did seem to care
Cons
  • Argued with customer
  • Not satified
  • Rudeness
Preferred solution
Re-do service,or full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Update

The company has NOT made any attempts to contact me at all and I am not going to waste my time updating my reviews any more. I simply won't visit this place any more. There are many places I can go for haircut. No point to upset myself and waste my time writing reviews.
View full review
ID
#2662611 Review #2662611 is a subjective opinion of poster.
Location
Las Cruces, New Mexico
Pros
  • Convenient location
Cons
  • No honesty or integrity
Preferred solution
Let the company propose a solution

The worst salon in the UNITED STATES!!!!!!!

I asked for grey series to match my new growth. It took the stylist over 6 hours. I shampooed 3 days later I used the greys shampoo, and conditioner, I purchased the redkin greys, that day from the salon. The color was 100% gone I am left with they over processed my hair.aAnd on top of it. She Kianna did not put any developer in my color.Kianna made statement that it was very thin.manager JENNIFER JONES said district manager Karen Painter told her that they would NOT fix it orrefund

User's recommendation: FIND ANOTHER SALON.!!!BAD OWNER!!! BATESVILLE ARK.

View full review
ID
#2651183 Review #2651183 is a subjective opinion of poster.
Location
Jacksonville, Arkansas
New Reviewer

*** business

Smartstyle - *** business
GoThe girl screwed my hair up, I come back to show them and I get ten kinds of different oh, it will be tomorrow I cant do anything right now the manager isnt here so just wait for it to grow out and let me *** it up again? And this *** I cant even talk to anyone on the damn phone, I have to text a robot because nobody wants to hear that theyve done a *** job

User's recommendation: Go somewhere else.

View full review
ID
#2646143 Review #2646143 is a subjective opinion of poster.
Location
Waveland, Mississippi
Pros
  • Location
Cons
  • I payed for a cut and style manager did not do what
  • I wont a full refund so i can fix my hair
  • Crappy attitudes from everyone like people owe them something
Loss
$25
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They messed up my haircut bad color. For $130

Smartstyle - They messed up my haircut bad color. For $130
I need a human to call me. A week ago jess messed up my hair. I paid 130. She knew it was messed up and offered to fix it for free. I went to that appointed today at 1pm and the salon was locked. They said it hadn't been open for three days. I want my money back so I can fix my hair somewhere else. Very bad customer service.dont go here
View full review
ID
#2633271 Review #2633271 is a subjective opinion of poster.
Location
Austell, Georgia
Loss
$130
Preferred solution
Full refund

On June 3rd. I got the grey series color. 3 days later I shampooed with the redkin grey shampoo and Cond. I purchased them at salon. My color washed completely out.

There is no way I can get in contact with company either you close the page,or you have to have a Facebook account I don't. I had my hair done in grey color. Shampooed 3 days later with the Redkin grey series shmp. and conditioner, my color was gone 100%. I spent $350.00 for service and another $70.00 for products

User's recommendation: Reserve opinion.

View full review
ID
#2630062 Review #2630062 is a subjective opinion of poster.
Location
Forrest City, Arkansas
New Reviewer

Question

Went to the Atascocita location which is supposed to open at 9 am. Wasnt open at 9:45 after I waited for 45 min

User's recommendation: Call first.

View full review
ID
#2618583 Review #2618583 is a subjective opinion of poster.
Loss
$50
Preferred solution
Apology
New Reviewer

Color washed out

On June 3rd I got my hair colored in the gray series. I shamooed my hair 3 days later, with Redkin Gray shampoo and Redkin Grey conditioner, I purchased them that day. All the color washed out. I contacted the salon, and asked that the manager call me. I called the salon 4 days later and asked to speak to the manager I was told she was not there. My name is Donna Williams my phone number is 870-805--**** emaiidonnadonnacatwilliams@***.com
View full review
ID
#2616186 Review #2616186 is a subjective opinion of poster.
Location
Batesville, Arkansas
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Terrible service

Called and made a hair color appointment for 2:00. There were 2 hair stylists working. They were talking and looking confused and didn't think they would have time to color my hair since there was only going to be 1 of them working from 3 to 6. They had no other clients and were just sitting around. There is no way that they could not have done my hair. (My hair is shoulder-length) Very unprofessional, I will never ever go there again. This is at your 9th st, Kalamazoo, Michigan location.

User's recommendation: No don't go here they don't have the time to do hair I guess.

View full review
ID
#2611746 Review #2611746 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
I visited a Smart styler salon in Taylorville, IL. Located in their Walmart on 6-3-21. What I wanted was dark roots and a platinum blonde about 6 inches from my roots down. I have shoulder length hair that is fine, very thin, and no chemicals recently on my hair. I was...
View full review
View full review
ID
#2601872 Review #2601872 is a subjective opinion of poster.
Location
Irving, Illinois

Brands Related to Smartstyle

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article