I went into the Waterville Maine smartstyle today because they are the only place that does colors on the weekend without an appointment. Being a college student its hard to know when im going to have 4 hours to spend in a salon. Nobody told me a price but the sign...Read more
Wost experience ever!!! My hairs un even and i look like a skunk with red hair!!! They faced me towards the customers not mirror the whole time..didnt see my hair until the end!!!i had them try to fix the top of hair they charged me again for that. They didnt finish...Read more
Smartstyle - They messed up my haircut bad
The style messed up my hair. It happen around 5:00 pm today. Yes i called them and the style told me to come back up there and i was want to know if there anyway i can get my money back on the haircuts they messed up on
Brought my daughter for a wash,blow and flat iron. Was told had to pay for wash,lie. Supposedly it's included. Told it would cost 30-35. Hair was not straighten properly and no heat protection or any product was used. Not happy but ready to pay;apparently the manager...Read more
I’m a dude—just wanted the $15.27 cut. They charged me $18.27 after 12 mins in the chair- told that the cheaper price is ONLY BUZZ CUT— nowhere in salon or website does it say this. IN FACT ALL THEIR PROMO VIDS FOR ‘Express Cut” CLEARLY SHOWS THE USE OF SCISSORS! When...Read more
Smartstyle - Back to school haircut
Took my grandson to the smart style im Macomb, IL . The girls were all very nice and friendly! Will return, looked great!
Smartstyle - Horrible
Went to get color and a hair cut. She refused to color my entire had now my hair is brown and black. She cut it. It looks like somebody who was blind did it. They were extremely unprofessional. It never takes more than an hour to do my hair and they managed to make it two hours. Never in my entire life will I go there again.
Salon would not give me a credit on a product I was over charged for. The employee stated, sometimes they change the product prices in the computer, but do change in the store. But she would let them know. I put a contact on line days ago and no response from the owner...Read more
Smartstyle - Horrible horrible experience
I am so pissed. I went to Kadijah Marks at smart style in Lithia Springs, Ga. explained that i was growing my hair back and needed a transition style. I specifically asked if she could do layers, she assured me that she could do it. I left with 90% of my hair gone! I would have preferred her to say that she was not good at it and let me make a decision on whether to stay or go.
On August 08, 2018 I was approached by smart stalls Hair Salon manager in a very unappropriate rude manner. She demonstrated very money customer service skills. I wish treated unlike I had ever been treated at any Hair Salon before .and by saying that I am referring to...Read more
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