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I took my daughter to get her hair colored and highlighted for her 18th birthday at Smart Style in Walmart in Fenton, Michigan. She has had the exact same services there on 4 separate occassions and has been relatively pleased with the results. Although none of the...
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Company wrote 0 public responses to the review from Mar 02, 2013.
Anonymous
TinaJ

But what if you called and told them what you wanted, was quoted a price, but got there and was charged $25 more???

Anonymous
Mrs B

I skimmed through most of the comments and agree that you paid a fair price for what your daughter received. The rates are fair. I have very short hair and, at my regular salo...

#389465
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Smartstyle - Horrible Customer Service
Smartstyle - Horrible Customer Service
The LAST time I visited the Maryville Missouri SmartStyle Salon I had the following experience. I had a 4pm appointment with ASHLI. I arrived early at 3:30, but was told by ASHLI her 3:30 appointment had just got there, so she told me to come back at 4. I returned at...
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Company wrote 0 public responses to the review from Oct 21.
Anonymous
S. Brooks

I had a similar experience...had to wait 2 hrs b4 I was seen. Then my hairstyle was not what I asked for. When I asked for a redo, the stylist gave me the run around for a wee...

Anonymous
Anonymous

That complaint is far too long to read in its entirety. It appears you have plenty of hair so I'm relatively sure it will grow back. Time to let it go and try something else n...

#1386523
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Smartstyle - Balayage Hair Coloring Review
Smartstyle - Balayage Hair Coloring Review
Smartstyle - Balayage Hair Coloring Review
Smartstyle - Balayage Hair Coloring Review
Smartstyle - Balayage Hair Coloring Review
Smartstyle - Balayage Hair Coloring Review
I went in for a balayge and told them I want NO brassiness or yellow tones in my hair, so they knew from the start. I came out with the bottom half of my hair a bleach blonde and my top half sandy blonde (natural color.) not blended at all and the under portion is...
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Company wrote 0 private or public responses to the review from Mar 16, 2017.
Anonymous
Smitty

Talk about wasting money ... engagement pictures ?I'd bet that's just the beginning with you.You have fallen deeply into the commercial wedding trap.It's so heavily engraved i...

Anonymous
Anonymous

Yeah you're right - when she said "I think I can", I'd be having some sort of emergency that made me leave right then.

1.6
I didn't like
  • Service and attitude
#1021560
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Smartstyle - Fried splotchy hair and horrible customer service
Smartstyle - Fried splotchy hair and horrible customer service
Smartstyle - Fried splotchy hair and horrible customer service
Smartstyle - Fried splotchy hair and horrible customer service
Smartstyle - Fried splotchy hair and horrible customer service
Smartstyle - Fried splotchy hair and horrible customer service
Smartstyle - Fried splotchy hair and horrible customer service
Smartstyle - Fried splotchy hair and horrible customer service
Went in to lighten my virgin hair almost to my waist to an ombré balayage Style the woman started giving me highlights at my scalp on top and sides of my hair then at the ends. Hair was orange, tiger striped everywhere and frizzy. She wanted to charge me $79 and I told...
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Company wrote 0 private or public responses to the review from Jun 28.
5.0
Woodland,Washington
#1290829
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Smartstyle - Harrisburg illinois Walmart smart styles complaint
Smartstyle - Harrisburg illinois Walmart smart styles complaint
I furst called and tried to talk to manager/and she was the stylist. Unprofessional and rude. Kept saying she today her before but did not told her after the hair product was on the hair. She then blamed her using box product prior this color, so I reported email about...
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Company wrote 0 private or public responses to the review from Aug 08.
1.5
#1324355
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LIVID!! Avoid ALL Smartstyles at all costs if you love your hair!
LIVID!! Avoid ALL Smartstyles at all costs if you love your hair!
LIVID!! Avoid ALL Smartstyles at all costs if you love your hair!
LIVID!! Avoid ALL Smartstyles at all costs if you love your hair!
LIVID!! Avoid ALL Smartstyles at all costs if you love your hair!
LIVID!! Avoid ALL Smartstyles at all costs if you love your hair!
LIVID!! Avoid ALL Smartstyles at all costs if you love your hair!
I went to Smartstyle in Rowlett TX at 2501 Lakeview Pkwy, Rowlett, TX 75089 on 5-1-17 my stylist (if you can even call her that) was a black lady named Tina. I showed her a picture of the cut I wanted, asked if she could do it, she said yes and sat me down. I'd just...
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Company wrote 0 private or public responses to the review from May 17, 2017.
Anonymous
Anonymous

They need to be all shut down!! Corporate office of smart styles should have some heads rolling!! But when I called and talked to a ignorant mrs. Wise she stuck up for thos e ...

Anonymous
Emily

Why didn't you have her stop when you saw her cut a chunk off?? And why didn't you demand not to pay for it there at the salon?? I would've been pissed! But I also would've ch...

1.0
#1048427
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I went to the Leominster branch to get a basic haircut and I find out the next day that on the back of head left and right at the bottom I'm missing like a square patch of hair cut out I was so pissed off. I have never experienced anything ever like this, as I think...
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Company wrote 0 private or public responses to the review from Nov 02.
1.4
#1393074
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Yesterday a 73 yr old man who has lost his wife had a need for a “ears lowered” went in and was verbally degraded and told he was rude and hateful and they would NEVER allow him in there again.. HE has a hard time hearing has to wear a hearing aid in wrong ear just to...
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Company wrote 0 private or public responses to the review from Nov 24.
1.3
#1406862
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Smartstyle - Horrible horrible experience

Smartstyle - Horrible horrible experience
Smartstyle - Horrible horrible experience
Smartstyle - Horrible horrible experience
Smartstyle - Horrible horrible experience
I am so pissed. I went to Kadijah Marks at smart style in Lithia Springs, Ga. explained that i was growing my hair back and needed a transition style. I specifically asked if she could do layers, she assured me that she could do it. I left with 90% of my hair gone! I would have preferred her to say that she was not good at it and let me make a decision on whether to stay or go.
Company wrote 0 public responses to the review from Aug 14.
#1329768
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Contact Smartstyle

Mailing Address:
7201 Metro Blvd
Minneapolis, Minnesota 55439
United States
Phone:
(800) 737-3535
More
I was at one of your Salons in Madison,Ridgeland MS. My Stylist name is Lakeia, but the 2nd Girl ( Jessica ), jumped in our conversation and talked over me. I said, Excuse me , What is your name. She said, (Jessica). I said that's how you talk to your clients and she...
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Company wrote 0 private or public responses to the review from Nov 07.
MagnificentAvocet
MagnificentAvocet

I don't ever want to see Jessica on my day at the Salon( which is every Wednesday ) wash and Set wkly.

2.0
I didn't like
  • Worst customer service
#1395722
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