Most helpful reviews first
I took my daughter to get her hair colored and highlighted for her 18th birthday at Smart Style in Walmart in Fenton, Michigan. She has had the exact same services there on 4 separate occassions and has been relatively pleased with the results. Although none of the...Read more
Company wrote 0 public responses to the review from Mar 02, 2013.
The LAST time I visited the Maryville Missouri SmartStyle Salon I had the following experience. I had a 4pm appointment with ASHLI. I arrived early at 3:30, but was told by ASHLI her 3:30 appointment had just got there, so she told me to come back at 4. I returned at...Read more
Company wrote 0 public responses to the review from Oct 21.
I went in for a balayge and told them I want NO brassiness or yellow tones in my hair, so they knew from the start. I came out with the bottom half of my hair a bleach blonde and my top half sandy blonde (natural color.) not blended at all and the under portion is...Read more
Company wrote 0 private or public responses to the review from Mar 16, 2017.
I didn't like
- Service and attitude
Went in to lighten my virgin hair almost to my waist to an ombré balayage Style the woman started giving me highlights at my scalp on top and sides of my hair then at the ends. Hair was orange, tiger striped everywhere and frizzy. She wanted to charge me $79 and I told...Read more
Company wrote 0 private or public responses to the review from Jun 28.
I furst called and tried to talk to manager/and she was the stylist. Unprofessional and rude. Kept saying she today her before but did not told her after the hair product was on the hair. She then blamed her using box product prior this color, so I reported email about...Read more
Company wrote 0 private or public responses to the review from Aug 08.
I went to Smartstyle in Rowlett TX at 2501 Lakeview Pkwy, Rowlett, TX 75089 on 5-1-17 my stylist (if you can even call her that) was a black lady named Tina. I showed her a picture of the cut I wanted, asked if she could do it, she said yes and sat me down. I'd just...Read more
Company wrote 0 private or public responses to the review from May 17, 2017.
I went to the Leominster branch to get a basic haircut and I find out the next day that on the back of head left and right at the bottom I'm missing like a square patch of hair cut out I was so pissed off. I have never experienced anything ever like this, as I think...Read more
Company wrote 0 private or public responses to the review from Nov 02.
Yesterday a 73 yr old man who has lost his wife had a need for a “ears lowered” went in and was verbally degraded and told he was rude and hateful and they would NEVER allow him in there again.. HE has a hard time hearing has to wear a hearing aid in wrong ear just to...Read more
Company wrote 0 private or public responses to the review from Nov 24.
Smartstyle - Horrible horrible experience
I am so pissed. I went to Kadijah Marks at smart style in Lithia Springs, Ga. explained that i was growing my hair back and needed a transition style. I specifically asked if she could do layers, she assured me that she could do it. I left with 90% of my hair gone! I would have preferred her to say that she was not good at it and let me make a decision on whether to stay or go.
Company wrote 0 public responses to the review from Aug 14.
I was at one of your Salons in Madison,Ridgeland MS. My Stylist name is Lakeia, but the 2nd Girl ( Jessica ), jumped in our conversation and talked over me. I said, Excuse me , What is your name. She said, (Jessica). I said that's how you talk to your clients and she...Read more
Company wrote 0 private or public responses to the review from Nov 07.
I didn't like
- Worst customer service
Do you have something to say about Smartstyle? What happened? What can we help you with?