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went to smart styles in portsmouth va to get daughter's hair washed and blow dried. It was a Sunday evening around 4:45 pm and the salon closes at 6pm.

There was no customers there but the stylist there wouldnt perform service because she had to leave approx. at 6 and that wouldnt give her enough time...for just shampoo and blow dry. I was going to put hair in ponytails for school the next day anyway so she had enough time.

She just didnt want to do anything because when i first got there she walked to the back when she saw me and daughter approaching and took her time coming to front. I have been to this salon before and have heard her speak of not wanting to be out front because it hard to avoid certain people.

Product or Service Mentioned: Smartstyle Hairdresser.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Feb 04.
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