Product: Smartstyle Customer Care Clear all filters (55 of 55 reviews match)
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Was in this area due to a funeral I was attending, and on Sat 4/14/18, I went by the salon at 7:15 to see if I could get a shampoo/blowdry.They said they were closed but they had people in there and a lady walked in and the girl said I will be ready for you in a...
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1.5
Product
Smartstyle Customer Care
#1234763
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Smartstyle - They are racists

I waited an hour an 3 people went ahead of me with the manager there . Then I wAs called an was told she cld not do black hair. It wld of been better if they put a sign saying only white hair style do not go to diverville ms. They are skin driven. Not customer satisfaction
1.0
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Customer service
Discounts and Special Offers
Price Affordability
Product or Service Quality
Value for money
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D'iberville, Mississippi
Product
Smartstyle Customer Care
#1198262
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I went into get my hair done at the Westminster Maryland location inside Walmart.There are two girls sitting there on their phone. I stood there for probably two minutes before they Exknowledge me they were so deep in their phones. I asked her how soon she can get me...
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2.0
Product
Smartstyle Customer Care
#1184058
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I am sitting here in Smartstyle Salon now, my friend and I had a Beauty Makeover scheduled, cuts, foils, eyebrow waxing the whole package!!! I have been sitting in this chair for over 2 Hours getting a foil and the stylist is still NOT DONE, she just told me I will...
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Richland, Mississippi
Product
Smartstyle Customer Care
#1160768
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When I looked online for a less expensive place (other than GreatClips) to get a haircut I saw that the Smartstyle in the local Walmart was $12.97, but when I got there the sign stated $15.75. I went in and saw nobody at first, then saw a girl under a dryer, but no...
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1.2
Product
Smartstyle Customer Care
I didn't like
  • Bad haircut
  • Rude behavior
#1126205
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I called the Salon to see if they were busy.She told me, she was doing a haircut. I asked if she con do my hair, I was on my way. She said OK. When I got there she was still doing her haircut. She told me she had two haircuts left, and for me to have a seat. I ask her...
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3.0
Product
Smartstyle Customer Care
I didn't like
  • Service
  • Not being honest and inform customer of changes
  • Inconsistency in services
#1119344
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I bought two Design Essentials the shampoo and leave in conditioner products from Smartstyle on Morse rd when they had the buy one get one 50%off sell. When I got home I checked my receipt and saw that I had been charged for the curl custard that was $16.99, I didn't...
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3.3
Product
Smartstyle Customer Care
#1111789
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First off I want to say I love my stylist she does a great job she is excellent with her color blends and I have no complaints about her.It's a shame that they have a poorly designed software program as well as walk-in service. I have had my appointment for 6 weeks...
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3.9
Product
Smartstyle Customer Care
#1082169
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I went to get a cut & color this morning and at 10:10 am that was not open.I see (who I found out was Nesta) on her phone outside the store - the store was dark & unopened. She saw me standing there and went through the gate and slammed it shut behind her without even...
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1.0
Product
Smartstyle Customer Care
#1073242
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Smartstyle - Not open

Had a 9:00 spot in blue springs, it now 11:00 and no one is there. Waiting for 2 hours. Things need to change at this location.
Product
Smartstyle Customer Care
#1072245
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