Product: Smartstyle Customer Care Clear all filters (0 of 61 reviews match)
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I was at one of your Salons in Madison,Ridgeland MS. My Stylist name is Lakeia, but the 2nd Girl ( Jessica ), jumped in our conversation and talked over me. I said, Excuse me , What is your name. She said, (Jessica). I said that's how you talk to your clients and she...
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MagnificentAvocet
MagnificentAvocet

I don't ever want to see Jessica on my day at the Salon( which is every Wednesday ) wash and Set wkly.

2.0
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Smartstyle Customer Care
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  • Worst customer service
#1395722
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Smartstyle - Never reimbursed

I spoke too the district manager Missy a week ago and have yet too recieve my reimbursement
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Smartstyle Customer Care
#1263995
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Smartstyle - They said a price and charge me higher another price

Smart style walmart at oldsmar in the 21 april 2018 and when i asked why they reply that the one employer that said to me the first price44.50 dollars had gone home and i must pay 55 dollars for me unstaid of44.50 so that was not fair for that i must complain
1.1
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Elizabethville,Pennsylvania
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Smartstyle Customer Care
#1240650
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Was in this area due to a funeral I was attending, and on Sat 4/14/18, I went by the salon at 7:15 to see if I could get a shampoo/blowdry.They said they were closed but they had people in there and a lady walked in and the girl said I will be ready for you in a...
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1.5
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Smartstyle Customer Care
#1234763
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I made an appointment three days ago for my son to get a few highlights. When we went to the appointment the stylist couldn’t find the booking first of all. Then when I was trying to explain that he only wanted a few highlights using the cap, she said they couldn’t do...
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Smartstyle Customer Care
#1231028
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Smartstyle - Turned away

I tried to take my son for haircut before Easter tomorrow. We got there 35 mins before they closed. He didnt need a shampoo and his hair was still wet from just getting out of the shower. So all he needed was a simple trim. They turned us away. Im trying to check their policy now but it just seems this was them just wanting to leave early.
3.0
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Smartstyle Customer Care
#1223588
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Made an appointment at smart styles for 1:00 pm walk in at 12:55 to sign in the girl at the front desk said we don't sign customers in anymore she didn't ask who I had the appointment with or anything. And the girl that I spoke with the day before said she had a...
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1.0
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Smartstyle Customer Care
#1222891
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Smartstyle - They are racists

I waited an hour an 3 people went ahead of me with the manager there . Then I wAs called an was told she cld not do black hair. It wld of been better if they put a sign saying only white hair style do not go to diverville ms. They are skin driven. Not customer satisfaction
1.0
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Customer service
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Price Affordability
Product or Service Quality
Value for money
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D'iberville,Mississippi
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Smartstyle Customer Care
#1198262
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I went into get my hair done at the Westminster Maryland location inside Walmart.There are two girls sitting there on their phone. I stood there for probably two minutes before they Exknowledge me they were so deep in their phones. I asked her how soon she can get me...
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2.0
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Smartstyle Customer Care
#1184058
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I am sitting here in Smartstyle Salon now, my friend and I had a Beauty Makeover scheduled, cuts, foils, eyebrow waxing the whole package!!! I have been sitting in this chair for over 2 Hours getting a foil and the stylist is still NOT DONE, she just told me I will...
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Richland,Mississippi
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Smartstyle Customer Care
#1160768
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