Not resolved

I was a walk in, she said, come back in an hour, so i did, that was at 10:15am, im back at 11:15 & now it is 12:33, i asked how much longer, she says, another 40 minutes. I guess she screwed up a ladies color & had to fix it, she is the only one working here, with just that one customer, this is beyond Rediculous.

Cant leave now, i wasted all this time waiting. She could at least started my hair, in between sitting at the desk while waiting for the other girls hair to process.

I should get my hair done for free. Get another hair dresser in here on Sundays.

Product or Service Mentioned: Smartstyle Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Dec 11, 2016.
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