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For several months, I have been a customer at Smartstyle, Florence, SC. (Irby St.) Each visit, I was charged $14.95.

However, on this particular visit, I was charged $18+ according to the length of my hair. There are no signs posted. I even returned to look for the signs. Moreover, it is not my fault if employees are not properly trained.

I don't see any signs or difference between the Smartstyle basic or the other. Both consist of washing and rolling the hair.

It's not even a hairstyle. Smartstyle has poor customer service, and I will not return.

Product or Service Mentioned: Smartstyle Customer Care.

Reason of review: Problems with payment.

Company wrote 0 public responses to the review from Dec 31, 2016.
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