I waited a ridiculous amount of time, 45 minutes in all at the Wilkes barre location in Walmart. The first stylist who called me up advised she was to new to do my highlights.
She advised to please wait another 15-20 mins and someone would do them. When the two other stylists returned to the salon, after whispering for 5 mins, advised me they had no bleach ?!?
What?!? They were going to try and get some before 6 but it got to late cuz " ya know we're busy here".
Product or Service Mentioned: Smartstyle Customer Care.
Reason of review: Poor customer service.