I had my daughters hair permed on 8/10/2015 and Smartstyle in Chesterfield va fried her hair so bad we had to remove over 6 inches in lenght and completely layer out the whole top layer!!! I have contacted customer care and awaiting a call from the region supervisor i really would like a refund for $54.95 due the fact that it just cost me $30.00 to cut of as much of the damage i could.
She is 13 years old and her hair is a very important part of her identity.
She is devastated that she had to loose so much!! The picture is the wet with mousse perm she ended up with!!
Robandlynn2004 wrote the review because of bad quality at Smartstyle and attached photo s. Reviewer claimed that he or she wants Smartstyle to read this review and look into the issue (if any).
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.