Not resolved

I am beyond livid!I took my 23-month-old foster son in to get a trim.

He has naturally curly hair that I just love. I asked the stylist to give him a trim to clean him up a little bit and he literally butchered his hair! I clearly stated that I wanted to keep his curls and even commented that I was glad to see the stylist had curly hair as well so he understood. He nodded at the comment and began to cut.

I stepped away for a few seconds to grab a tissue because my little one was crying and his nose was running and when I came back he had literally cut inches off his hair! I said, "OMG you took his curls off"! He didn't respond. Just kept cutting.

A minute later I took the cape off my little man and threw it at the stylist. I said enough! If you keep cutting he will be bald. I then went to the counter and said, "I am not happy at all!" She asked me if we had discussed what I wanted.

Does anyone get a haircut without first telling them?! I started to cry because there is no fixing this! I am so angry that I just want to go back in there and punch the guy! The first photo shows what his hair looked like.

The second photo shows what he did. Disgusting! The third photo is what I asked for.

Unbelievable!I feel like he purposely did this!

Review about: Smartstyle Haircut.

I didn't like: Stylist, Did not get what i requested, Butchered hair, Did opposite of what i asked, Ruined hair.

Review #953500 is a subjective opinion of a user.

Customer service
Diversity of Products or Services
Product or Service Quality
Value for money
Smartstyle Haircut
Reason of Review / Monetary Loss Bad quality / $500
Preferred solution Let the company propose a solution

Had an Experience with Smartstyle?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
San Jose, California, United States #1239644
He looks better! You can tell this he's a boy now! I bet within 2 weeks, his curls will be back. I can't believe you would cry over something so silly. You really overacted, especially the part where you threw the cape at the stylist.
to Anonymous #1239700
Looks better? Are you kidding me? He looks like he received a bad mullet cut. Apparently, you know nothing about hair. This will take months for it to grow back. This is not silly. First, I loved his curls, he was adorable. Second, he has always looked like a boy, never a question about that. Third, he is a foster son, meaning I have permission from the birth parents to trim his hair, not cut it all off! He goes on a visit in a few days, perhaps it will grow back by then? I don't think so. Let's not forget the fact that what I had asked for was a little trim. What the stylist did was *** all of his hair. The complete opposite! Do you often pay for something you didn't ask for? Finally, we have to postpone his two-year photos, we have family coming in for the holidays, whom will all be shocked when they see him. Despite what you think, this is devastating to us.
to partangel Portland, Oregon, United States #1242971
This guy was claiming your son was a girl, not making fun of his hair
Lions Head, Ontario, Canada #1239634
My sons hair is just like that I would be kissed too.

You May Also Like

"Showed a picture they said they could do had shoulder length hair asked to do the photo when they was done left with hair shaved in back all the..." Read more
"I went to get my hair cut yesterday and the young girl that done my hair messed it up so badly that another lady tried to help fix it and..." Read more
"I went into salon andnasked the ladybif she knewnhiw to dona short hair cut and with a razor. She stated of course. Yes im verybgood at it. Pic im uploading..." Read more
"...Went for trim.Hair butt length.Girl screwed up and manager had to fix...." Read more
"They didn't remove burglar alarm of cloth, I told me to visit nearest Zara branch with the item. I told them, I have no time and no car , it..." Read more
"I hired Tru Green to take care of my lawn as I'm a busy professional. I've always prided myself in having a beautiful lawn. They promised they would kill the..." Read more
"My mother was admitted in this hospital twice over the last 2 weeks and she is currently in this hospital after having multiple strokes. The doctors are not professional, have..." Read more
"I went to the store located in The Post Oak Mall in Collage Station TX on March 27,17 at 7:30 went to to get checked out Boone was around so..." Read more