Update by user Nov 24, 2015
I have been contacted by the company shortly after I had my hair fixed by another hair stylist who btw encouraged me to demand my money back.I filed a complaint with the customer care center over at SS and was told I should be receiving my refund in short of a few days now.
I am very sorry I walked into this place thinking that I would be in great hands since everything looked to be very professional. For the money I payed I should had just gone with my friend that works from her home she would had charged me way less and actually gotten me the hair style I asked for.
My hair was SOOO bad she had to find an alternative way to ad in the gray.(stylist who fixed my hair).
Original review posted by user Nov 07, 2015
Went in for a short hair cut and have it in dyed in a grey ombre hairstyle.My hair has no ombre what so ever and neither did i get my hair dyed.
Payed 130 and was told I have to go back in a month and pay more money to get it to where I want it. Right now the "ombre" is just a straight line all around my hair. I am so embarrassed to leave my home and I am even more embarrassed to tell people how much I spent on such a horrible hair style. The only right thing the hairstylist did was not damage my hair.
I have to pay an additional 70 dollars to get it fixed. To make things worse they try to force sell you overpriced hair products.
I attached photos of what I wanted and what I got.Will never recommend this place to anybody, not even my worst enemy!
Reviewer is in unhappy mood. This person is quite happy with friendly salonist and stated that there is a room for improvement of final results. Please immediately contact the author of this review to discuss bad quality of smartstyle ombre and associated monetary loss in the amount of $120. Smartstyle needs to issue a full refund according to poster's claims.
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